Terms and Conditions of Sale

Last Updated: 05/6/2026

These are the terms and conditions on which we supply products to you. Please read these terms carefully before placing an order via this site.

TABLE OF CONTENTS

1. WHO ARE WE AND HOW TO CONTACT US

2. SCOPE 

3. OTHER TERMS THAT MAY APPLY TO YOU

4. PLACING AN ORDER

5. PRICING AND SHIPPING FEES

6. PAYMENTS

7. PRODUCTS

8. WITHDRAWAL POLICY

9. DELIVERY

10. DATA PROTECTION

11. WARRANTY

12. LIMITATION OF LIABILITY

13. GOVERNING LAW, JURISDICTION AND ALTERNATIVE DISPUTE RESOLUTION

14. CONTACT INFORMATION

1. LEGAL WARRANTY OF CONFORMITY (“GARANTIE LÉGALE DE CONFORMITÉ”)

2. HIDDEN VICE & LATENT DEFECT WARRANTY (“GARANTIE CONTRE LES VICES CACHÉS)


  1. WHO ARE WE AND HOW TO CONTACT US

The web shop provided on the website https://fangamers.shop (the “Site”) is operated by Brand Access, LLC (hereinafter referred to as “we”, “us”, “our” or “Brand Access”) registered with the State of California as a limited liability company. The company’s registered office is located at 3790 El Camino Real, #854, Palo Alto, CA 94306. Our VAT number is NL82361222B01. You can contact us at info@brandaccess.com or via telephone at (+1)8773022237.


  1. SCOPE 

These Terms and Conditions (“Terms”) govern the relationship between Brand Access, LLC and customers in relation to the sale of physical goods (“Products”) by Brand Access, LLC through the Site. The version of these Terms presented to you and to which you agreed at the time you place your order on the Site shall govern the resulting purchase contract. Each order shall constitute a separate purchase agreement on the basis of the Terms then in effect.

If you do not agree to the Terms, you may not use the services offered on our Site. We recommend that you print a copy of these terms for future reference.


  1. OTHER TERMS THAT MAY APPLY TO YOU

The following additional contractual provisions form an integral part of these Terms:


  1. PLACING AN ORDER

You must carefully read the product description before placing an order. The presentation of the Products in the online shop does not constitute a legally binding offer, but only an invitation to place an order.

You may select the Product(s) you wish to purchase. Once your selection has been completed, an order summary will be displayed, setting out the specific details of the Products forming the subject of the order.

Before confirming the order, it is your responsibility to ensure that it accurately reflects your wishes, in particular with regard to the quantity and type of Products selected. You must then choose your preferred payment method and delivery option.

Then, you can confirm your order by clicking on the purchase button at the end of the order process, you place a binding order for the Products listed on the order page. Please check your order carefully before placing it; you can review your order and correct potential input errors using the relevant functions of your browser. Your order is an offer to us to buy the Products in your basket.  After you place an order, we send you an order confirmation email, stating we have received your order. Your purchase contract is concluded when we accept your order by sending you an order confirmation by email to confirm we have accepted the order.

To order Products from the Site you must be at least 18 years old and be authorized to use the payment method which you use to pay for the Products you order. 

We reserve the right to refuse any order placed through the Site.

We reserve the right to limit or cancel orders with quantities exceeding average household quantities, as well as orders placed by high-risk customers as identified by our fraud filters.

This Site and the Terms are exclusively intended for consumers – meaning natural persons acting for purposes outside their trade, business, craft, or profession. You warrant that the purchase of Products from our Site is solely for your personal use and not for resale, distribution or any other purposes related to your trade, business, craft, or profession. We reserve the right to cancel orders that are for any commercial use. 


  1. PRICING AND SHIPPING FEES

The prices of Products are stated on the Site. The Product prices displayed on the Site are inclusive of value added tax (“VAT”). The applicable VAT rate may vary depending on the country from which you are placing your order. The following currencies apply:

  • Customers from the European Union (EU) and European Economic Area (EEA): Euro (EUR)

  • Customers from the United Kingdom (UK): British pound (GBP)

  • Customers from Australia (AU): Australian Dollar (AUD)

In addition to the stated prices, we may charge shipping fees for delivery. These may vary depending on the destination, weight and/or value of the product and/or any promotional offers. Shipping costs are clearly indicated at checkout and in the Shipping Problems & Information section of the Site Support page at https://fangamers.shop/pages/help.


  1. PAYMENTS

We accept the following forms of payment:

  • Visa

  • Mastercard

  • American Express

  • Discover

  • PayPal

  • Klarna

  • Sofort

  • iDeal

  • Google Pay

  • Apple Pay

  • AfterPay

You agree to provide current, complete, and accurate order and account information for all orders made via the Site. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed.

You agree to pay all agreed charges and prices for your purchase and any applicable shipping fees, and you authorize us to charge your chosen payment provider for any such agreed amounts. 

Ownership of the Products passes to you only once we have received full payment of the purchase price for your order. Until then, the products remain our property. 


  1. PRODUCTS

We shall display the colours, features, specifications, and details of the Products as required under applicable laws. However, the pictures of our Products are for illustrative purposes only and a Product’s true colour may not exactly match that shown on your device or its packaging may be slightly different. 

If a Product does not meet your expectations, please refer to our Returns and Refunds Policy for information on how to request a return or refund.

If we are making or supplying customized product you are responsible for making sure any information provided is correct and complies with posted requirements.


  1. WITHDRAWAL POLICY

You have the right to withdraw from your purchase contract for Products as set out in the withdrawal instructions below.

YOUR RIGHT TO WITHDRAW

You have the right to withdraw from a purchase contract with us within 30 days without giving any reason.

The withdrawal period is 30 days from the day on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the Products or – in the case of a purchase of multiple Products which you have ordered as part of a single order, but which are delivered partially – on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last Products.

To exercise your right of withdrawal, you must inform us by e-mail: info@brandaccess.com, or by post to Brand Access, LLC, 3790 El Camino Real, #854, Palo Alto, CA 94306, United States, by means of a clear declaration (e.g. an e-mail or letter sent by post) of your decision to withdraw from this contract. You can also use the model withdrawal form below, which is, however, not mandatory.

To comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the end of the withdrawal period.

Consequences of Withdrawal

If you withdraw from this contract, we must repay you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within 14 days from the day on which we received the notification of your withdrawal from this contract.

For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment.

We may refuse repayment until we receive the Products back or until you have provided proof that you have returned the Products, whichever is the earlier. 

You must return the Products or hand over the Products to us without delay and in any case no later than 14 days from the day on which you notify us of the withdrawal from this contract. The deadline is met if you send the Products before the end of the period of 14 days.

You shall bear the direct costs of returning the Products. You only have to pay for any loss in value of the Products if this loss in value is due to handling of the Products that is not necessary for checking the condition, properties and functioning of the Products.

To exercise your right to withdraw, you may use the following model withdrawal form, but you are not required to do so:

The following Products are excluded from your right to withdraw: 

  • Products sealed for health protection or hygiene purposes, and which are not suitable for return once these have been unsealed after you receive them;

  • Products that are not prefabricated and for the production of which a specific selection or specification made by you is required or which are clearly personalised to your needs;

  • Products which become mixed inseparably with other items after their delivery due to their nature;

In addition to the foregoing withdrawal right instruction, the following applies to partial withdrawals: Where you have ordered multiple products in a single order and choose to withdraw from only part of such order, we shall not be obligated to refund the delivery costs from your original order.


  1. DELIVERY

We will endeavour to deliver the Products to you within the indicated timeframe. 

If Products are out of stock then we will let you know by email. If you order more than one Product, we do not guarantee that all Products will be delivered to you in one delivery, and we reserve the right to deliver in multiple consignments.  

If our supply of your Product is delayed due to an event outside of our control, we will notify you as soon as possible, stating a new delivery date. 

Our liability for delayed delivery shall be limited in accordance with clause 13. 


  1. DATA PROTECTION

How we use any personal data you give us is set out in our Privacy Policy at https://fangamers.shop/pages/privacy-notice and our Cookies Policy at https://fangamers.shop/pages/cookie-policy, which sets out information about our use of cookies on the Site.


  1. WARRANTY 

Your statutory warranty rights shall apply. These statutory warranty rights include a right to repair or replacement of a product, a right to reduce the purchase price, a right to cancel the contract or a right to be reimbursed for da mages. The statutory warranty period is two years starting from delivery of the product. Our liability for damages is limited in accordance with clause 13. 

If we grant commercial guarantees, the statutory warranty rights remain unaffected by this.

If you reside in France, your warranties under these Terms are listed under Appendix 1. This appendix does not apply to people not residing in France. 

Complaints based on statutory warranty claims can be made by sending an email to info@brandaccess.com. 


  1. LIMITATION OF LIABILITY

12.1 Subject to the provisions in Section 12.2, our statutory liability for damages shall be limited as follows: we shall be liable only up to the amount of damages as typically foreseeable at the time of entering into the purchase agreement in respect of damages caused by a slightly negligent breach of a material contractual obligation (i.e. a contractual duty the fulfilment of which is essential for the proper execution of the contract, the breach of which endangers the purpose of the purchase agreement and on the fulfilment of which you regularly rely).

12.2 The aforesaid limitation of liability shall not apply to any mandatory statutory liability (in particular to liability under indispensable product liability laws), liability for assuming a specific guarantee or liability for damages caused by willful misconduct or gross negligence, or any kind of willfully or negligently caused personal injuries.

12.3 To the extent our liability is limited or excluded, the same shall apply in respect of any personal liability of our legal representative, employees and vicarious agents


  1. GOVERNING LAW, JURISDICTION AND ALTERNATIVE DISPUTE RESOLUTION

These Terms and your purchase will be governed and construed in accordance with the laws of the Netherlands with the exception of the United Nations Convention on the International Sale of Goods (CISG).

As a consumer habitually residing in an EU Member State, you can choose to bring legal proceedings in respect of these Terms in the EU Member State in which you are domiciled or to the competent court in the country where we are domiciled. We shall bring any dispute which may arise under these Terms to the competent court of your country of habitual residence if this is in within an EU Member State.

As a consumer, if you are habitually residing in the European Union, you will benefit from any mandatory provisions of the law of the country in which you are resident. Nothing in these Terms affects your rights as consumer to rely on such mandatory provisions of local law. 

If you habitually reside in Germany: we are neither willing nor obliged to participate in a dispute resolution procedure before a consumer arbitration board,

If you habitually reside in France: the proposed alternative dispute resolution entity is the Mediator of the French E-commerce and Distance Selling Federation (FEVAD). If we cannot resolve a dispute using our internal complaint handling procedure or if you are not happy with the solution provided by our internal complaint service and if your claim is less than one year old, you can address your claim to FEVAD by:


  1. CONTACT INFORMATION 

If you have any questions or concerns about these Terms, please contact us at:

Brand Access, LLC

3790 El Camino Real, #854

Palo Alto, CA 94306

United States

Phone: (+1)8773022237

info@brandaccess.com

APPENDIX 1 – WARRANTIES FOR FRENCH RESIDENT


  1. LEGAL WARRANTY OF CONFORMITY (“GARANTIE LÉGALE DE CONFORMITÉ”)

As a consumer, you benefit from the legal warranty of conformity under the conditions of article L. 217-3 and following of the French Consumer Code (reproduced below). The legal warranty protects consumers when they buy a product which is not compliant with its description or suitable for the normally expected use because of compliance defects at the time of the delivery. You have (2) two years from the delivery of a product to act on the grounds of the legal warranty of conformity. You can ask for the repair or replacement of the product, except under the provisions of Article L. 217-9 paragraph 2 of the Consumer Code. If repair or replacement of the product is impossible, you may promptly return the product to us and be entitled to a full refund.  

During the 24 months following the delivery, you do not have to provide proof of the existence of the alleged defect.  The legal guarantee of conformity applies regardless of any commercial warranty that may apply.


Article L. 217-3 of the Consumer Code

“The seller shall deliver goods that are in conformity with the contract and with the criteria set out in Article L.217-5.

The seller shall be liable for any lack of conformity existing at the time of delivery of the goods within the meaning of Article L.216-1, which becomes apparent within a period of two years from such delivery.

In the case of a contract for the sale of goods incorporating digital elements:

  1. Where the contract provides for the continuous supply of digital content or a digital service for a period of two years or less, or where the contract does not specify the duration of supply, the seller shall be liable for any lack of conformity of such digital content or digital service that becomes apparent within a period of two years from the delivery of the goods;

  2. Where the contract provides for the continuous supply of digital content or a digital service for a period exceeding two years, the seller shall be liable for any lack of conformity of such digital content or digital service that becomes apparent during the period for which it is supplied under the contract.

For such goods, the applicable period shall not deprive the consumer of their right to receive updates in accordance with Article L.217-19.

The seller shall also be liable, within the same time limits, for any lack of conformity resulting from the packaging, the assembly instructions or the installation, where such installation was the seller’s responsibility under the contract or was carried out under its responsibility, or where incorrect installation, carried out by the consumer as provided for in the contract, is attributable to deficiencies or errors in the installation instructions supplied by the seller.

This statutory guarantee period shall apply without prejudice to Articles 2224 et seq. of the French Civil Code. The limitation period for the consumer’s action shall begin to run from the date on which the consumer becomes aware of the lack of conformity”.

Article L. 217-4 of the Consumer Code

“Goods shall be deemed to be in conformity with the contract where, as applicable, they meet in particular the following criteria:

  1. They correspond to the description, type, quantity and quality provided for in the contract, including, inter alia, with respect to functionality, compatibility, interoperability, or any other characteristics specified therein;

  2. They are fit for any specific purpose sought by the consumer, which was made known to the seller at the latest at the time of the conclusion of the contract and which the seller has accepted;

  3. They are supplied together with all accessories and installation instructions required to be provided under the contract;

  4. They are updated in accordance with the contract.”

Article L. 217-5 of the Consumer Code

“I. — In addition to the criteria for conformity with the contract, goods shall be deemed to be in conformity where they meet the following criteria:

  1. They are fit for the purposes for which goods of the same type are normally used, taking into account, where applicable, any provisions of European Union law and national law, as well as any technical standards or, in the absence of such technical standards, specific codes of conduct applicable to the relevant sector;

  2. Where applicable, they possess the qualities that the seller has presented to the consumer in the form of a sample or model prior to the conclusion of the contract;

  3. Where applicable, the digital elements incorporated therein are supplied in the most recent version available at the time of the conclusion of the contract, unless otherwise agreed by the parties;

  4. Where applicable, they are delivered together with all accessories, including packaging, and installation instructions that the consumer may legitimately expect;

  5. Where applicable, they are supplied with the updates that the consumer may legitimately expect, in accordance with the provisions of Article L.217-19;

  6. They correspond to the quantity, quality and other characteristics, including in terms of durability, functionality, compatibility and safety, which the consumer may legitimately expect for goods of the same type, having regard to the nature of the goods and to any public statements made by the seller, by any person earlier in the chain of transactions, or by a person acting on their behalf, including in advertising or on labelling.

II. — However, the seller shall not be bound by any public statement referred to in the preceding paragraph where the seller demonstrates:

  1. That it was not aware of such statements and could not legitimately have been aware of them;

  2. That, by the time of the conclusion of the contract, such public statements had been rectified under conditions comparable to those in which the original statements were made; or

  3. That such public statements could not have influenced the purchasing decision.

III. — The consumer may not challenge conformity by relying on a defect concerning one or more specific characteristics of the goods of which the consumer was expressly informed that they deviated from the conformity criteria set out in this Article, and to which deviation the consumer expressly and separately consented at the time of the conclusion of the contract.”

Article L. 217-6 of the Consumer Code

“Where, in connection with the contract, personal data are processed by the professional, any failure on its part to comply with the obligations incumbent upon it under Regulation (EU) 2016/679 of 27 April 2016 and Law No. 78-17 of 6 January 1978 on information technology, data files and civil liberties, in so far as such failure results in the non-compliance with one or more of the conformity criteria set out in this Section, shall be deemed to constitute a lack of conformity, without prejudice to the other remedies provided for under those texts.”

Article L. 217-7 of the Consumer Code

“Any lack of conformity that becomes apparent within a period of twenty-four months from the delivery of the goods, including goods incorporating digital elements, shall, unless proved otherwise, be presumed to have existed at the time of delivery, unless such presumption is incompatible with the nature of the goods or the nature of the lack of conformity relied upon.

For second-hand goods, this period shall be twelve months.

Where a contract for the sale of goods incorporating digital elements provides for the continuous supply of digital content or a digital service, any lack of conformity shall be presumed to have existed at the time of delivery of the goods where it becomes apparent:

  1. Within a period of two years from the delivery of the goods, where the contract provides for such supply for a period of two years or less, or where the contract does not specify the duration of the supply; or

  2. During the period for which the digital content or digital service is supplied under the contract, where the contract provides for such supply for a period exceeding two years.”

Article L. 217-8 of the Consumer Code

“In the event of a lack of conformity, the consumer shall be entitled to have the goods brought into conformity by repair or replacement, or, failing that, to a reduction of the price or termination of the contract, under the conditions laid down in this Sub‑section.

The consumer shall also be entitled to withhold payment of all or part of the price or the provision of the benefit provided for under the contract until the seller has fulfilled the obligations incumbent upon it under this Chapter, in accordance with Articles 1219 and 1220 of the French Civil Code.

The provisions of this Chapter shall apply without prejudice to the award of damages.”

Article L. 217-9 of the Consumer Code

“The consumer shall be entitled to require that the goods be brought into conformity with the criteria set out in sub-section 1 of this section.

To that end, the consumer shall request the seller to bring the goods into conformity, choosing between repair and replacement. For this purpose, the consumer shall make the goods available to the seller.”

Article L. 217-10 of the Consumer Code

“The goods shall be brought into conformity within a reasonable period, which shall not exceed thirty days following the consumer’s request, and without significant inconvenience to the consumer, taking into account the nature of the goods and the use sought by the consumer.

The repair or replacement of non-conforming goods shall include, where applicable, the removal and take-back of such goods, as well as the installation by the seller of the repaired goods or the replacement goods.

The conditions for bringing the goods into conformity shall be specified by decree.”

Article L. 217-11 of the Consumer Code

“Bringing the goods into conformity shall be carried out at no cost to the consumer.

The consumer shall not be required to pay for the normal use made of the replaced goods during the period prior to their replacement.”

Article L. 217-12 of the Consumer Code

“The seller may choose not to proceed in accordance with the option selected by the consumer where the requested bringing into conformity is impossible or entails disproportionate costs, having regard in particular to:

  1. The value the goods would have if there were no lack of conformity;

  2. The significance of the lack of conformity; and

  3. The possibility of opting for the alternative solution without significant inconvenience to the consumer.

The seller may refuse to bring the goods into conformity where such bringing into conformity is impossible or entails disproportionate costs, in particular having regard to items (1) and (2) above.

Where these conditions are not met, the consumer may, after serving formal notice, seek specific performance of the solution initially requested, in accordance with Articles 1221 et seq. of the French Civil Code.

Any refusal by the seller to proceed in accordance with the consumer’s choice or to bring the goods into conformity shall be reasoned in writing or on a durable medium.”

Article L. 217-13 of the Consumer Code

“Any goods repaired under the statutory guarantee of conformity shall benefit from an extension of that guarantee for a period of six months.

Where the consumer has chosen repair but such repair is not carried out by the seller, bringing the goods into conformity by way of replacement shall give rise, for the benefit of the consumer, to a new statutory guarantee of conformity attached to the replacement goods. This provision shall apply as from the date on which the replacement goods are delivered to the consumer.”

Article L. 217-14 of the Consumer Code

“The consumer shall be entitled to a reduction of the price of the goods or to termination of the contract in the following cases:

  1. Where the professional refuses to bring the goods into conformity;

  2. Where bringing the goods into conformity takes place beyond a period of thirty days following the consumer’s request or causes significant inconvenience to the consumer;

  3. Where the consumer definitively bears the costs of taking back or removing the non-conforming goods, or bears the installation of the repaired or replacement goods, or the costs related thereto;

  4. Where the lack of conformity of the goods persists despite the seller’s unsuccessful attempt to bring them into conformity.

The consumer shall also be entitled to a reduction of the price of the goods or to termination of the contract where the lack of conformity is so serious as to justify an immediate reduction of the price or immediate termination of the contract. In such case, the consumer shall not be required to request repair or replacement of the goods beforehand.

The consumer shall not be entitled to terminate the sale where the lack of conformity is minor, which it shall be for the seller to demonstrate. The present paragraph shall not apply to contracts under which the consumer does not pay a price.”

Article L. 217-15 of the Consumer Code

“In the cases provided for in Article L.217-14, the consumer shall inform the seller of their decision to obtain a reduction of the price of the goods.

The reduction of the price shall be proportionate to the difference between the value of the goods as delivered and the value those goods would have had in the absence of the lack of conformity.”

Article L. 217-16 of the Consumer Code 

“In the cases provided for in Article L. 217-14, the consumer shall inform the seller of their decision to terminate the contract. The consumer shall return the goods to the seller at the seller’s expense. The seller shall reimburse the consumer for the price paid and return any other benefit received under the contract.

Where the lack of conformity affects only some of the goods delivered under the sales contract, the consumer shall be entitled to terminate the contract in respect of all the goods, including those not covered by this Chapter, if it cannot reasonably be expected that the consumer should accept keeping only the conforming goods. […]”

Article L. 217-17 of the Consumer Code 

“Any refund due from the seller to the consumer under this subsection shall be made upon receipt of the goods or of proof that the consumer has sent them back, and in any event no later than fourteen days thereafter.

The seller shall make the refund using the same means of payment as that used by the consumer at the time the contract was concluded, unless the consumer expressly agrees otherwise, and in any case at no additional cost to the consumer.”


  1. HIDDEN VICE & LATENT DEFECT WARRANTY (“GARANTIE CONTRE LES VICES CACHÉS)

If the product is affected by a hidden defect, you are entitled to act on the ground of the warranty provided by Article 1641 et seq. of the Civil code during (2) two years following the discovery of the defect. Hidden defect implies that it makes the product unsuitable for its intended use or that impair its use in such a way that you would not have bought it or would only have given a lesser price for if you had known of the defect. It also implies that you did not know that the defect existed at the time you bought the product. 

Article 1641 of the Civil Code:

“The seller is bound by a warranty in respect of latent defects in the item sold which render it unfit for the use for which it is intended, or which diminish such use to such an extent that the buyer would not have acquired it, or would have paid a lower price for it, had they been aware of them.”

Article 1644 of the Civil Code:

“In the cases provided for in Articles 1641 and 1643, the buyer has the option either to return the item and recover the price paid, or to retain the item and recover part of the price.”

Article 1648, 1° of the Civil Code:

“An action resulting from redhibitory defects must be brought by the buyer within a period of two years from the discovery of the defect”